Customer Service Representative Job at The Collins Business Group, LLC, Somersworth, NH

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  • The Collins Business Group, LLC
  • Somersworth, NH

Job Description

Be the Heartbeat of Central Park Garage.

Customer Service Representative (Front Desk) – Somersworth, NH.
No Weekends | No Wrench Turning | Just Warm Smiles and World-Class Service.

You know that person who always makes people feel welcome?

The one who smiles with their eyes. Who can read a room, manage the chaos, calm the storm, and still remember how someone takes their coffee?

Yeah, we’re looking for you.

At Central Park Garage , we’re not just fixing cars. We’re building relationships. We’re on the hunt for a Customer Service Representative who doesn’t need to know a thing about vehicles — just how to take care of people.

What You'll Actually Do (No, You’re Not Changing Oil):
  • Be the face and voice of the shop — greet every customer like they’re walking into your home.
  • Answer phones like a pro — warm, clear, confident, never robotic.
  • Keep things moving smoothly — help schedule appointments, update customers, and prep paperwork.
  • Handle loaner vehicles — keys, contracts, smiles, done.
  • Follow up after visits — make the “just checking in” call that actually makes someone’s day.
  • Own the vibe — coffee stocked, waiting room spotless, music just right. You're the reason they remember us.

Why You’ll Love It Here:

  • No weekends. Period. Enjoy your life outside of work.
  • Full training provided — we’ll teach you the systems. You bring the people skills.
  • Supportive team — real humans, no drama, no micromanaging.
  • Locally owned and deeply respected in the Somersworth community.
  • Your work matters. You won’t just be “at the front desk.” You’ll be the reason people come back.

What We’re Looking For:

  • A people-person with excellent communication skills (verbal, written, emoji-friendly).
  • Reliable. You show up. Period.
  • Organized AF. You juggle calls, emails, and conversations without dropping the ball.
  • Warm, professional, and able to make people feel seen.
  • Hospitality, retail, or receptionist experience? Awesome. But not required.

Important:  
You do not need automotive knowledge. If you can Google “what’s a timing belt,” that’s enough. We’ll teach you what you need to know.

Perks & Details:

  • Full-time, on-site in Somersworth, NH.
  • Competitive hourly pay.
  • PTO, paid holidays, full benefits, paid gym membership, and more!
  • Team events, ongoing training, and coffee that doesn’t suck.

What Our Customers Say:

  • “They actually care.”
  • “It’s not like going to the mechanic — it’s like catching up with a friend.”
  • “Best experience I’ve ever had at an auto shop.”

Sound Like a Fit?

If you’re looking for a role where you’re not just present, you’re appreciated , we want to meet you.

Apply now and become the voice, the energy, and the reason people say, “I’ll never take my car anywhere else.”

Central Park Garage is an equal opportunity employer. We’re committed to building a diverse, welcoming team that reflects the community we serve.

Job Tags

Hourly pay, Full time,

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